Questions and answers

Here you can find the answers to the most common questions regarding Swish. Choose if you want to read the FAQ for private persons or for companies.

Ansluta

Connect

Get Swish

Does Swish cost anything?

It’s free to get Swish for private persons, and it never costs anything to send or receive money.


What kind of devices does Swish work on?

For Swish to work, you need a phone or a tablet with one of the operating systems below. Android: Operating system 5.0 or later. iOS: Operating system 9.0 or later. Windows: Operating system 10 or later.


Do I need a smartphone or a tablet to get Swish?

No, but if you don’t have a smartphone or a tablet you’re only able to receive Swish payments. If you also want to send payments, you need to download the Swish and Mobile BankID apps which requires a smartphone or a tablet.


I have a foreign mobile number, can I register for Swish?

The banks have different regulations for registering foreign mobile numbers to Swish, so it’s best to contact your bank to see how they do.


If I want to link a mobile number that, for example, my parents or my employer owns, would that work?

Yes that’s fine – as long as you link the number to your own bank account.


How old do I need to be to be able to use the service?

Each bank has their own terms for how old you need to be to get Swish. Get in touch with your bank to see what applies there.


Where do I find the Swish app in App Store/Google Play/Windows Store?

Use the search function and search for “Swish”. In App Store and Google Play the app’s name is ”Swish betalningar”, and in Windows Store it’s called ”Swish Betallösning”.


Skaffa Swish

Betalning

Payments

Send and receive money

What is the maximum amount I can swish?

The regulations for the maximum amount and how much it’s possible to swish per week varies from bank to bank. Log into your internet or mobile bank to see and change your settings.


What is the maximum amount I can swish?

The regulations for the maximum amount and how much it’s possible to swish per week varies from bank to bank. Log into your internet or mobile bank to see and change your settings.


What happens if I try to swish more money that I have in my account?

You can never swish more than what’s available in your bank account at that moment. If you try to do that, you’ll receive an error message that the payment has failed.


How fast does a Swish payment reach the payee’s account?

All transactions are made in real time around the clock. It doesn’t take longer than a few seconds before the money reaches the payee.


What happens if I send money to someone that doesn’t have Swish?

Nothing – it’s not possible to swish someone that doesn’t have Swish. If you enter a number that’s not connected to Swish you’ll receive an error message that the payment has failed.


Can I swish when I’m abroad?

Yes, that doesn’t affect your possibilities to swish. However, additional costs for data traffic may apply when you’re abroad.


How do I know that the money I’ve swished has reached the payee?

The simplest answer is that you know that the money has reached the payee when you see the confirmation in the app, which is the same time as when they get a notification about the payment in their app. You can find your completed payments in your Swish app under “Payments” and in your bank account.


How can I be sure the payment is sent to the right payee?

After entering the payee and amount, you need to approve your payment with Mobile BankID. This will show the recipient’s name and mobile number on the screen. As long as these details match the person you want to swish to, you can be sure that the right person is receiving the payment.


If I have several bank accounts, can I swish between my own accounts?

Yes, as long as you have different mobile numbers linked to the bank accounts. Your mobile number can only be linked to one bank account.


How do I choose a payee for my payment?

You can easily search for a name within your phone contacts by tapping the plus icon. You can also manually enter the payee’s mobile number in the field. If you’ve added the person you’re about to swish as a favorite, you can tap their name shown below the payee field.


How do I include a card in a payment?

Below the fields for payee, amount and message you tap “Include a card”. Browse through the cards, choose one and tap “Add card”. Write your own message or keep the prefilled one and then tap “Done”. Approve the payment with Mobile BankID as usual and then you’re finished!


How is the card shown to the recipient?

When the recipient opens the Swish payment it’s shown as a gift. The gift contains the amount and message which can be unwrapped by tapping it.


How long can the recipient see the card?

The card is shown for 12 months in the app, just as your regular payments.


Skicka och ta emot pengar

Problems

Problem

Swisha till företag, föreningar och organisationer

Swish to companies, associations and organizations

Can I pay with Swish in a physical store?

Yes, if the store is connected to Swish you can pay them the same way you swish a private person. If the store offers QR payment you can also pay by scanning their QR code.


Can I pay with Swish in a physical store?

Yes, if the store is connected to Swish you can pay them the same way you swish a private person. If the store offers QR payment you can also pay by scanning their QR code.


How do I pay to companies, associations and organizations?

This is how you swish to a company, an association or an organization: Either you swish to their Swish number or you scan their QR code. This is how you pay with Swish online: After choosing Swish as your payment method, enter your mobile number and open the Swish app in your phone. When the app opens, the amount and payee will be shown, and you approve the payment with Mobile BankID as usual. Then you’ll receive a confirmation that the payment has been completed both in the app and in the online store.


Why don’t I get payment information in my Swish app when I’m trying to pay in an online store/app?

There are a few common reasons for that. Try this: • Make sure you’ve updated the Swish app to the latest version, which is version 4.0. If you haven’t, update it on App Store, Google Play or Windows Store depending on which phone you got. • Make sure you have internet access on your phone, either via mobile data or Wi-Fi. • Make sure you’ve entered your mobile number correctly in the online store/app. • Make sure there’s no operational disturbance affecting the possibility to pay, which you can check on www.getswish.se/operating-information. If it’s still not working, you need to contact the company you’re trying to shop from.


Do I get a receipt when I pay to a company, an association or an organization?

No you don’t, but you always get a confirmation that the payment has been completed. It’s the company, association or organization that can provide you with receipt for your purchase.


Do I pay any fees when paying to a company, an association or an organization?

No, it’s free for private persons to swish.


What should I do if I want to cancel an order I’ve paid with Swish?

Then you need to contact the company that you made your purchase from – they are the ones that can refund you. You’ll find your refund in the Swish app with your incoming payments and on your bank account.


QR

What is a Swish QR code?

It’s a two-dimensional barcode that is read by the built-in QR scanner in the Swish app.


How do I get a QR code?

Your QR code is automatically generated with your mobile number, so you don’t have to create it yourself. Your personal QR code is the one you see in the app. If you want more QR codes you can create them at www.getswish.se/qr. There you can also decide whether a code should include a fixed amount or a specific message.


What does it cost to pay or get paid with QR code?

It’s free!


How do I pay with QR code?

Tap ”Pay” in the app and swipe down on the camera icon that’s shown on top of the page. Point the camera towards the QR code and make sure that it’s shown in the window. Then approve the payment with Mobile BankID as usual.


How do I receive a payment with my QR code?

Tap the profile icon on the app’s home screen and show the code to the one that’s about to pay. This way the person can enter which amount to pay. If you want a code with a prefilled amount and message you can easily generate one at www.getswish.se/qr.


How long is my QR code valid?

It has unlimited validity and can be read an infinite number of times.


Can I save my QR code somewhere else than in the app?

Yes, you can. Tap your QR code in the app and then the share icon. There you’ll be able to choose between several ways of saving and sending the code.


QR codes

QR

Favoriter

Favorites

What is a “favorite”?

A favorite is preferably someone that you swish often. You choose which contacts you want to be your favorites and they’re always accessible when you want to swish.


How do I add a favorite?

You can do this in several ways. You can go to your profile in the app and tap "Favorites”. Choose “New favorite” and search for the person you want to add. You can also add someone you’ve recently swished through “Payments”. Swipe left on the person you want to add and tap “Add favorite”. Additionally, you can add a new favorite when making a payment by tapping “New favorite” below the payee field.


How do I remove a favorite?

Swipe left on the favorite and choose “Remove”, then the person is immediately removed from your list.


Can I add a company, an association or organization as a favorite?

Yes, you can!


How many favorites can I have?

You can have 10 favorites.


Can I change the order of my favorites?

Yes, you can. Go to your profile in the app and choose “Favorites”. Tap and hold the favorite you want to move and re-order by dragging it where you want it to be.


How do I swish a favorite?

Either you tap the person’s name below the payee field when swishing, or you can go to “Favorites” and swipe left on the person you want to swish to. Choose “New payment”, then fill in the amount and approve the payment as usual.


Swish API

Säkerhet

Security

What should I do if I’m exposed to Swish stalking?

We advise you to contact the police to file a report. For your safety, we also recommend that you block the person in your app. Go to a payment that you’ve received from the person stalking you, tap the more options icon in the right corner and choose “Block sender”. Then they will no longer be able to send you payments.


How secure is Swish?

We use Mobile BankID to ensure security. As long as you don’t reveal your security code or let anyone use your Swish, you can feel completely safe.


Can I approve a payment with Touch ID and Face ID?

That primarily depends on if your phone’s or tablet’s operating system and version support this. In addition, each bank decides which security solutions that are approved.


How can I be sure that a payment confirmation someone shows me is real?

If you want to be sure that the confirmation is real, you should ask to touch the screen. Our payment confirmations are animated, so if you tap the green part of the screen and the picture is moving – then you know it’s real.


What should I keep in mind when paying with Swish on e.g. Blocket or Tradera?

We guarantee that your Swish payment reaches the payee you’ve entered, but it might be good to know that you’re not covered by any buyer protection via Swish. If a problem occurs, you’re responsible for contacting the seller to find a solution.


How do I block someone from swishing me?

Go to a payment that you’ve received from the person you want to block. Tap the more options icon in the top right corner and choose “Block sender”. This blocks the personal number connected to the mobile number, which prevents the person to swish you even if they change numbers.


Does the person get notified when I’ve blocked them?

They person will only know that you have blocked them if they try to swish you again. Then a message will be shown in their app, informing that you’ve chosen to no longer receive any payments from the person.


How do I unblock someone in Swish?

Go to “Settings” in the app and choose “Blocked senders”. Tap the name you want to unblock and choose “Unblock”.


Where can I find my blocked senders in the app?

They are gathered in your profile. If there’s no option that says “Blocked senders” in the menu, it’s because you haven’t blocked anyone.


Can anyone block me?

No, a person can only block you if you’ve swished them.


How is my personal information handled?

Information about you as a bank customer and your transactions are only handled by your bank. If you want to read our Privacy Policy, click here.


What should I do if I’ve lost my phone?

Block your Mobile BankID, then it’s no longer possible to swish.


Swish number

Swish nummer

Problem

Problems

I’ve made a Swish payment but the recipient hasn’t received it, what should I do?

Start by double checking that the money has been withdrawn from your account, either under “Payments” in the Swish app or in your bank account. It’s also good to make sure that the recipient’s mobile number match the number you sent the payment to. If you still feel that something went wrong you need to contact your bank.


I’ve made a Swish payment but the recipient hasn’t received it, what should I do?

Start by double checking that the money has been withdrawn from your account, either under “Payments” in the Swish app or in your bank account. It’s also good to make sure that the recipient’s mobile number match the number you sent the payment to. If you still feel that something went wrong you need to contact your bank.


I accidentally swished the wrong number, how do I get my money back?

In this case, you should always contact the recipient of the payment to ask them to swish the money back. If that doesn’t work you can contact your bank. If you still don’t receive your money back, you can file a police report.


What happens if I lose my internet connection while swishing?

That depends on when you lose the connection during the transaction. You can check if the payment was sent under “Payments” in the app or in your bank account.


Does the Swish app work without internet access?

No, the app needs internet access to function.


What if I can’t scan a QR code?

Probably you haven’t allowed the app to access to your camera. Go to your phone’s settings and allow camera access. Then try scanning again!


The Swish app isn’t working, what should I do?

Then we recommend doing this: • Double check that you have the latest version of the app. • Make sure you’ve allowed the app to access mobile data. • Quit the app and restart it again. • Restart your phone. If none of this works, you need to contact your bank for help.


Mobile BankID isn’t working, what should I do?

It’s probably because your Mobile BankID’s validation period has expired. Request a new one through your internet bank!


I’ve forgotten my code to Mobile BankID, how do I get a new one?

Since you’re the only one that knows your code, you can’t receive the same code again. If you’ve forgotten the code you need to block your old Mobile BankID and request a new one, which you do through your bank.


I have an iPhone work phone, why can’t I access my contacts in Swish?

Because of GDPR, Apple has implemented a new policy for iOS 11.3 that concerns app access to contacts. This might affect your ability to access your contacts in your Swish app. The reason for that is that your company administrates their work phones centrally through a Mobile Device Management System (MDM system). If the Swish app isn’t approved by your company or if it’s not in their internal MDM system, it affects the access to that data. To resolve this you need to get in touch with your IT department, since we at Getswish unfortunately can’t help you.


I can’t find the answer to my question, what should I do?

Then you’re welcome to contact our customer service. If your question regards a transaction or Mobile BankID you need to contact your bank.


Swish App

Inställningar

Settings

How do I sign out from the Swish app?

You’re only signed in to the app when you’ve signed in with Mobile BankID. You’re automatically signed out after 3 minutes, but you can also go to your profile and tap “Sign out”.


I’ve changed bank, what happens with Swish?

As long as you keep your old mobile number, you only need to link your new bank account to Swish. This will automatically unlink your old account. Then you’ll need to activate the app again and update it with the correct information.


What happens if I change mobile number?

Then you need to unlink your old mobile number and link your new one. That’s easily done in your internet bank. When that’s done you’ll have to activate the app again and update it with the correct information.


I have a new phone, how do I continue swishing?

If you’ve kept your old mobile number you just need to download and activate the Swish app in your new phone. However, if you’ve changed your mobile number you first have to unlink your old one and then link your new.


Why does the Swish app request access to my camera?

The app needs access to your camera to scan QR codes.


I want to close my Swish account, how do I do that?

We’re sorry to hear that. If there’s anything we can do to change your mind, please reach out to us. If not, you can close your account via your bank.


How do I get Swish?

You register for Swish where you usually manage your online banking services. You link your mobile number to your bank account and then you will be able to receive money through Swish. In order to also send money you need to download the Swish app on your phone and activate it with Mobile BankID. Get started with Swish!


Swish-appen

Ansluta

Connect

What is Swish for companies, associations and organizations?

Swish is a mobile payment service that enables legal persons, traders, associations and organizations to receive Swish payments from private persons. The payments are instantly credited to your account regardless of time or day.


For whom is the service suitable?

The service is suitable for companies, associations and organizations that receive payments from private persons and would want an addition to cash payments and other payment methods.


How does the service work for companies?

Connected companies, associations and organizations receive unique Swish numbers. The number is linked to the bank account. The private person uses their Swish app to complete the payment and is then adding the Swish number, amount and possibly a message. An approved payment is immediately transferred to the bank account that’s linked to the Swish number.


How do I connect my company, association or organization to Swish

Contact your bank to connect and to get more information.


Is there a fee to use Swish?

Each bank have its own customer offering and pricing. Contact your bank for more information.


Do all banks that are connected to Swish offer Swish for companies, associations and organizations?

Each bank decides whether they offer the service or not. Get in touch with your bank to see what they offer.


Will companies, associations and organizations be able to use the Swish app?

No, there’s no Swish app for companies, associations and organizations. Received payments are shown in the internet or mobile bank, depending on what the bank offers.


When can I start using the service after I’ve connected?

You can start receiving Swish payments as soon as the connection is approved and you’ve received your Swish number with the 123 prefix.


How can my organization receive gifts through Swish?

Talk to your organization’s bank, they will help you set this up. The organization needs to have a so-called 90-account to be able to get the red payment confirmation with a heart.


How do I connect my company to Swish for merchants?

You connect to the service by signing an agreement with your bank and then integrating Swish API – either on your own or with the help of a technical partner.


What does Swish for merchants cost for me as a merchant?

Each bank has their own customer offer and pricing which is shown on the respective bank’s website.


Are there any requirements for signing agreement for Swish for merchants?

There are requirements for which merchants that can sign an agreement for the service, as for other payment services. These requirements are shown on each of the connected banks’ websites.


Can I connect to Swish in another way?

No, you always have to sign an agreement with a bank. It’s important that it’s your/the company’s name that is shown for the consumer when they are about to pay. That’s part of what makes Swish secure – that you always know whom you are sending a payment to. You can get help from a technical partner to integrate Swish API, but the payments will always be sent to and from your bank account.


Can I get help from a technical partner?

Yes, that’s not a problem. As soon as you’ve signed the agreement with your bank and received access to Swish API and security certificate, a technical partner can handle the connection. To further facilitate, you can choose to give the partner a power of attorney to enable them to handle your security certificate.


Are foreign merchants able to sign an agreement for Swish?

Yes, all merchants that meet the criterias for being customers at a Swedish bank are able to sign an agreement. However, the service only offers commerce in SEK.


Can I use Swish for merchants in my physical store?

Swish for merchants is customized for e- and m-commerce, but there’s nothing that limits the use for it in a physical store.


Which technical partners offer help connecting to Swish?

On www.getswish.se/foretag/partners/ we have a list of companies that have integrated Swish for merchants who can help you connect to the service.


Get Swish

Skaffa Swish

Betalning

Payments

How much money can a customer pay?

Regulations for the maximum amount are up to each bank and private person to decide.


How do I know that the customer has paid?

Within a few seconds after the customer has approved the payment, it’s shown in the company’s, association’s or organization’s internet or mobile bank. Each bank has their own offer, so contact your bank for more information.


How does a customer know when a payment is completed?

As soon as the customer has approved the payment, they receive a confirmation of it in their Swish app. The payment is also shown under “Payments” in the app, where additional payment details can be viewed.


Do the customers receive a paper receipt?

The customers receive a confirmation of the payment in the Swish app, but that isn’t comparable to a receipt. It’s the company, association or organization that provides a receipt for a purchase.


How fast does the money reach the account?

The payment reaches the payee’s account within a few seconds.


Is the payee name displayed when I sign always the same as the company, association or organization I’m about to swish to?

The payee name is the legal name that the bank has been provided with. Sometimes this name can distinguish from the name that the company, association or organization has chosen to communicate externally – but it’s still the same recipient.


Why does the confirmation look different when I swish to charity?

When you swish to an organization with a so-called 90-account you receive a confirmation with a heart in appreciation of your donation.


How do I know if I’ve received a payment?

With Swish for merchants you send a payment request to the consumer’s Swish app via Swish API. As soon as the payment has been completed, you’ll receive a confirmation via this API. The payments are shown on your bank statement. The banks are also able to offer other solutions for payment confirmations.


Are refunds feasible?

Yes, it’s possible to make a full or partial refund of a completed Swish payment. When a refund is made, the things below will be reviewed:

  • That there’s an initial Swish payment.
  • That the original amount isn’t overdrawn.
  • That the person getting the refund still has the same mobile number connected to Swish as when making the initial payment.
  • That 12 months have not yet passed since the initial payment was made.
You are able to refund via Swish API, and some banks offer a refund service.


How are Swish payments shown on my account?

Swish payments are made in real time around the clock and are immediately transferred to your bank account. It varies from bank to bank how they report the transactions – visit your bank’s website to see how they do it.


Is it possible to offer other currencies in Swish?

No, Swish is only offered in SEK.


Are there any transaction limits for Swish for merchants?

There’s no limit for how much it’s possible for a company to receive. Each bank sets their own limits for their customers, but the maximum amount for a Swish transaction is 150 000 SEK.


Send and receive money

Skicka och ta emot pengar

Problems

I have an iPhone work phone, why can’t I access my contacts in Swish?

Because of GDPR, Apple has implemented a new policy for iOS 11.3 that concerns app access to contacts. This might affect your ability to access your contacts in your Swish app. The reason for that is that your company administrates their work phones centrally through a Mobile Device Management System (MDM system). If the Swish app isn’t approved by your company or if it’s not in their internal MDM system, it affects the access to that data. To resolve this you need to get in touch with your IT department, since we at Getswish unfortunately can’t help you.


Problem

Swisha till företag, föreningar och organisationer

Swish to companies, associations and organizations

QR

QR codes

In which situations can we use a Swish QR Code to receive a payment?

Simplified – in any situation. For example, by the checkout counter, either by a set amount if you have few and simple products or by just including your Swish number and a changeable amount if your customers usually buy a few different products.   If you choose to use Swish QR Codes as a payment method for your invoice it is important that both the amount and the message or invoice number is correct. Therefore, when creating the QR Code, make sure it is not changeable.


What does the QR code function mean?

A private person can use their Swish app to scan a QR code to get the payment details filled in automatically, instead of having to enter it themselves. QR stands for Quick Response. You’re also able to generate a QR code that you can show to a person to get paid.


What does the QR code function mean?

A private person can use their Swish app to scan a QR code to get the payment details filled in automatically, instead of having to enter it themselves. QR stands for Quick Response. You’re also able to generate a QR code that you can show to a person to get paid.


Which companies can use Swish QR codes to charge customers?

Every company, association and organization that’s connected to either Swish for companies or Swish for merchants is able to charge their customers with Swish QR codes.


What are the benefits for us as company customers?

By using Swish QR codes, you make it even easier for your customer to pay to you with Swish. Which payment details you choose for your codes should depend on when and where you’re planning on using them. Sometimes it might be sufficient with just your Swish number, but in other situations you can add an amount and a message. You can also choose if the customer should be able to adjust the amount and/or the message. If you want to make sure that the payment includes the correct amount and message you just lock those fields to prevent them from being adjusted.


How do I create Swish QR codes?

If you want to create one or a few codes, you can do that on http://www.getswish.se/qr/. There you’ll find a generator in which you add the payment details you want the code to contain. When the code is created you can easily save it in your phone or on your computer, and you can also add it on one of our Swish posters that you can download on our site. If you want to create several codes at once we recommend you to generate them through our API. In this case, you add the information you want the QR codes to contain and choose which format you want them in. You can generate and adjust excisting codes through API here.


What information is possible to add in a Swish QR code?

The QR code can contain the information that the private person usually adds themselves in the Swish app:

  1. Swish number
  2. Amount
  3. Message
The code has to contain the Swish number but amount and message are optional. You can also choose if the customers should be able to adjust the prefilled amount and/or message. If you don’t want that, you can lock the fields from being changed.


How is a payment with Swish QR code made?

The customer opens the QR code page in their Swish app and presses the camera icon on the the home screen or the payment view. The QR code is read when they point the camera towards the code, and the payment details are automatically filled in. The customer approves the payment by tapping “Pay” and signs with Mobile BankID.


How long is my QR code valid?

It has unlimited validity and can be read an infinite number of times.


Does it cost anything to create or read a QR code for Swish?

No, it’s free.


When can I use a QR code to charge my customers?

Simply put: In every situation you want to charge with Swish. You can generate unique QR codes to charge customers when they should pay an invoice or make a purchase in your checkout. Read more about it here. You can choose between dynamic and static QR codes. A dynamic code does only include your Swish number and lets the customer enter amount and message, unlike the static code where you add all of the payment details. If you choose to use a QR code to charge for e.g. an invoice or something else where it’s important that the amount and message/invoice number/reference number are correct, you can easily lock these fields when creating the code. Click here to create QR codes.


QR

Favoriter

Favorites

Swish API

Are there any statistics or reporting tools?

We don’t have any tools for statistics or reporting via Swish API, but it might be found in the banks’ and technical partners’ customer offers.


How do I connect to Swish API?

You can read everything you need to know about connecting to our API in our Guide Swish API (Integration Guide), which you find here: developer.getswish.se/manuals/.


Which technical requirements are there for me as a merchant?

Swish API is based on standardized techniques for e-commerce: REST API, digital certificates and TLS. No specific products are required.


Where do I turn to get help connecting to Swish API?

Contact your bank for support.


Which test tools are there?

Our test tool contains:

  • Merchant Swish Simulator – A server app that simulates a merchant’s interaction with Swish API. It can answer the calls to Swish API and return the correct formatted response and error messages.
  • Test certificate – Client certificate and Swish API server certificate for test.
On developer.getswish.se/manuals/ you’re able to download guide on how to use the test tool and the two test certificates that you need.


How does Swish App2App work?

To be able to offer Swish payments between private persons or from a private person to a company, you integrate the Swish App2App API. To access Swish App2App API you need to register on our website for developers here. This is how Swish App2App API is used:

  • Payers (private persons) and payees register their mobile numbers (or a Swish number if the payee is a company) in their app to pay and get paid via Swish.
  • The payer chooses to pay with Swish in your app by clicking the Swish logo.
  • Your app opens and prefills the payer’s Swish app with the correct mobile or Swish number, amount (optional) and message (optional).
  • The payer checks the information and adds an amount and/or message, if necessary.
  • The payer approves and signs the payment with Mobile Bank as usual.
  • The payer closes their Swish app by clicking the cross and is then sent back to your app.
  • Via Swish App2App API you’ll receive information about the status of the payment: paid, not paid or unknown.


Säkerhet

Security

Swish number

What is the format of the Swish number?

A Swish number looks like a mobile number and consists of 10 digits with a 123 prefix, e.g 123-111 11 11. Charitable organizations with 90-accounts can choose to use that number as their Swish number. That kind of number also starts with the 123 prefix: 123-90X XX XX.


Is it possible to have several Swish numbers?

Is it possible to have several Swish numbers?


Is it possible to choose the Swish number?

No, the numbers are handed out randomly and can’t be transferred. If you have a charitable organization with a so-called 90-account you’re able to choose this as your Swish number, though.


What happens if I change my bank?

If the new bank offers the service, you’re able to transfer your Swish number.


Swish nummer

Problem

Problems

Swish App

Have the function of sending text messages from the app disappeared?

Yes. As the text message function served the same purpose as the function of the app’s push notifications, we chose to remove the possibility of sending text messages from the app.


Have ‘History’ and ‘New payment’ disappeared from the Events list?

No. Swipe your finger from right to left on the event or tap on it to see the options.


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